Frequently Asked Questions About Our Bookkeeping Services
Every penny counts during these unprecedented times, so budgeting could mean the difference between success and failure for a small business. Therefore, to stay afloat and eventually prosper, it’s essential to maintain proper bookkeeping to control cash flow.
However, when it comes to bookkeeping, there are many questions clients have but often find it tricky to get all the answers they’re seeking. So, to ensure you have all your doubts cleared, BookeepingForYou wants to arm you with the most accurate information available to help you get ahead. To do this, we’ve answered some of the most frequently asked questions about our bookkeeping services.
1. What are your bookkeeping qualifications?
Our founder, Syma Saleem, is a Certified Management Accountant (USA) and has worked as a professional tax preparer and bookkeeper for over seventeen years. Her vast experience enables us to offer full-service bookkeeping and tax preparation services in Toronto.
2. How do you communicate with clients?
We communicate with our clients mainly over email and secure messaging. Clients have access to a personal document vault where their documents are shared and communication is stored. All customer interactions are encrypted via Secure Socket Layer (SSL). Our SSL certificates use 256-bit encryption to protect data, and we have received an A-grade from Qualys SSL Labs.
3. Who “owns” my data?
Information uploaded by the client is their property, as are any documents we share with them. The client will be able to download all these documents whenever they choose. In addition, the administration of the online accounting subscription will get passed on to the client if they decide to part ways with us in the future.
4. What service levels can you commit to?
We can provide as much or as little bookkeeping oversight as the client needs. We offer a DIY package where the client performs all bookkeeping tasks, and we will review the books at the end of each month to ensure accuracy and all CRA remittances are correct. We also offer a Deluxe package where we carry out all bookkeeping and payroll needs. Again, we can customize the service to how much or how little help the client requires.
If you have any more questions about bookkeeping, get in touch with Syma at BookeepingForYou. As a professional bookkeeper in Toronto, ON, Syma is committed to rendering high standards and outstanding service in the Greater Toronto Area and across Ontario. Her services include small business consulting, tax preparation, payroll services, and cloud bookkeeping.